Important information

Entry tickets 

Weekend (over 18s) 

• This ticket gives you access to the festival from Thursday – Saturday. Camping at the festival is included as standard, this is optional.  You will have access to General, Family or Quiet camping with this ticket. 

Weekend Youth (Ages 13-17) 

• This ticket gives you access to the festival from Thursday – Saturday. Guardianship rules apply: Under 18s must be accompanied by a responsible adult (25+). Read our full guardianship policy here. Camping at the festival is included as standard, this is optional.  You will have access to General, Family or Quiet camping with this ticket.  

Weekend Child (Ages 0–12) 

• This ticket gives you access to the festival from Thursday – Saturday. Guardianship rules apply - Read our guardianship policy here. Camping at the festival is included as standard, this is optional.  You will have access to General, Family or Quiet camping with this ticket. 

Friday & Saturday Day Tickets 

• This ticket gives you access to the festival from Friday – Saturday. Camping on Friday and Saturday night is included as standard, this is optional.  You will have access to General, Family or Quiet camping with this ticket. 

Saturday Day Tickets 

• This ticket gives you access to the festival from Saturday. Camping on Saturday night is included as standard, this is optional.  You will have access to General, Family or Quiet camping with this ticket. 

Guardianship Disclaimer on all under 18 tickets 

Guardianship Policy & Guardianship Identification:  

Patrons under the age of 18 must be accompanied by an over 25 at the ratio of two under 18s to one over 25. There are two age-identifying wristbands: one for 12 and under (Child) and one for 13-17 year olds (Youth). There will be a full ID operation in place at the festival gates. Guardianship checks will also be performed at the internal arena gates. All those attending with under 18 wristbands will be issued a plain white wristband and guardians will be asked to write their contact details on the inside of this wristband to facilitate safeguarding whilst at the festival. Please see our FAQs for more information 

Payment Plan Disclaimer 

• Please note we cannot make any changes to Payment Plan orders once confirmed, so please ensure your order is correct before continuing with payment.  

Camping 

Clean Fields  

• These tickets give you access to the Clean Fields campsite, our eco-friendly camping area. Please note that you should select a ticket for each person using this campsite within your group, rather than per tent. You do not need a Clean Fields ticket if you are in Glamping, Caravan/Campervans or Accessible Camping/Campervans as Clean Fields is a separate, specific camping field.  

You cannot pre-book General, Family and Quiet campsites. Your Weekend ticket allows you access to any of these campsites. Clean Fields is the only campsite you need to pre-book. 

Upgrades 

Club Clan Bella 

• These tickets give access to Club Clan Bella, please see here for more details on this area. 

Friendly Flush 

• Friendly Flush are 24-hour serviced toilets and refresh area. Located in Family Camping, there is no access from Glamping or Caravans to Family Camping between 0200 & 0900 when the arena is closed. 

• Please note: Pay as you go showers are not included in a Friendly Flush ticket but are located in the same area. Shower passes can only be purchased on-site when you go for a shower. 

Campervan/Caravan 

• See here for more information about the campervan/caravan site. 

Parking passes 

Red – You should choose this car park if you are planning on camping in the General campsite. 

Green – You should choose this car park if you are planning on camping in General, Family, Quiet or Clean Fields 

White – This car park is for day visitors or those commuting to the festival each day. It will also be used as an overflow car park when Red and Green are full. 

For accessible parking/blue badge parking, please apply here 

Accessibility at Belladrum

Please take the time to familiarise yourself with this accessibility guide to ensure you are aware of all the key information. This will help you prepare and give you an understanding of what to expect when you get to the festival. More information including travel, timings, key contacts and locations will be sent to you closer to the festival dates.

Please note, you must purchase your weekend and accommodation tickets prior to completing the application.

Accessible campervan/caravan tickets are only available to purchase via us so please add that to your accessible application if you need that.

Accessible camping is also available upon application, please select that option on the application form.

If you are unable to attend the event without a carer, please do not purchase a ticket for the carer and apply via the application for your complimentary carer ticket.

Our accessible facilities are not for customers with temporary impairments such as broken bones, or pregnant women.

Please submit your application here

Belladrum Tartan Heart Festival 2025 Terms & Conditions

General information

1. Warning – Strobe lighting may be used during the concert.
2. Accessibility tickets must be booked in advance. Check our Accessibility FAQ’s  here.
3. Customers are advised to wear appropriate clothing and footwear and protection against potential inclement weather.
4. A wide selection of food and drink will be available on-site.
5. Only buy official merchandise from identified vendors within the festival site.
6. Car Parking Passes should be purchased in advance. Purchase yours here. We encourage you to travel on public transport or car share. More information can be found here.
7. Belladrum Tartan Heart Festival takes place within Belladrum Estate, near Beauly. We ask that customers behave respectfully towards their surroundings. We reserve the right to eject any customer causing damage to the grounds or behaving in such a way that stewards feel could present a danger to other people or the estate.
8. Please respect our neighbours, local estate residents and wider community. Do not trespass on any private property or park/block resident access/roads.

Conditions for sale

1. These Conditions contain important information, please read them carefully. Possession of this ticket shall constitute acceptance of the following conditions;
2. Right to refuse entry is reserved. Security personnel will search all persons entering the event.
3. Admission is at the ticket holder’s risk. The promoter and the venue shall not be held liable for any loss, injury or damage sustained within the event.
4. An adult (25+) must accompany children 18 and under. Read our guardianship policy here.
5. Children between the ages of 0 – 12 require a child’s ticket. Children aged 13 - 17 require a youth ticket. 18+ require a full price ticket.
6. This ticket is non-transferrable. No refunds. In the event of cancellation of the event only the face value of the ticket will be refunded. In the event of a partial cancellation any refund will be at the promoter’s discretion. Ticket resales will be available via Tixel which you can access here.
7. No duplicate tickets will be issued for lost physical tickets.
8. No tickets may be used for competitions, promotions or hospitality packages, without written consent of the promoter. Any re-sold or transferred in such a manner will become voidable and the holder may be refused admission or ejected from the festival site.
9. Only tickets purchased via official ticket agents are valid for admission. Tickets sold via third parties and other unauthorised outlets, including online  sites, are not valid for admission.
10. Title to this ticket remains with the promoter until payment has been received in full. This ticket should only be purchased from official agents/outlets.
11. All ticket holders consent to filming, photography and sound recording as members of the audience that may be used for marketing/promotional materials. No unauthorised filming/cameras/sound recording – any breach will lead to confiscation of equipment.
12. The management reserves the right to make any changes whatsoever in the performance festival owing to unforeseen or unavoidable cause.
13. Alcohol in glass bottles, paper lanterns, flares, fireworks, drugs, nitrous oxide, drones, weapons and dangerous objects, professional audio or visual recording equipment, is strictly prohibited. Any person in possession of such articles may be refused entry or rejected.
14. Unauthorised drones are prohibited to fly anywhere over the festival as they pose a hazard to our patrons. Any unauthorised flights will be reported to Police Scotland.
15. No illegal substances to be brought into the concert site – any found will lead to prosecution.
16. No glass to be brought into the festival site.
17. No animals are permitted on site except guide dogs. Please visit our Accessibility FAQ guide here.
18. Please be aware you may be subject to bag searches on entry.

Payment plan terms and conditions

This Payment Plan allows you to pay for your ticket(s) over 9 instalments. Any booking & delivery fees will be included in the first payment.
Your ticket total must be at least £30.00 to use the payment plan for this event, otherwise you should book your tickets here.

Payment Plan FAQs:

What if I miss a payment?

If a payment gets rejected you will be sent an email to inform you. This email contains instructions to change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within the payment plan.

Any outstanding payments will be attempted again during your next installment date.

Can I get a refund?

No, as stated when you place an order all tickets are sold on a strictly non-refundable basis.

Can I pay early?

No, all payments must be made as per the payment plan schedule you agree to upon purchase.

Can I change my tickets?

No, once an order has been placed, tickets cannot be changed. Take extra care to make sure you only order the tickets you actually want.

What if my card expires?

If your card expires you’ll need to wait for an email stating your payment has been rejected. You should then follow the link on that email to update your card details and pay off the due amount, any remaining payments will be debited from your new card.

Can I cancel my payment plan?

If you decide you no longer wish to attend the event, you can cancel a payment plan in your account or inform us in writing 7 days prior to an upcoming payment date that you wish to cancel your order. We will then cease to take any remaining payments. Please note you will NOT be entitled to a refund of any previous payments.